Boston Consulting Group (BCG) has won a $2 million contract help Connecticut build a strategy around its aging state government workforce.
Democratic Gov. Ned Lamont hired the management consultancy to gauge the efficiency of the state government workforce and prepare for a large wave of retiring employees. Approximately 25% of the state’s public servants will be eligible for retirement by mid-2022.
BCG will make recommendations to mitigate negative impacts and strategize how to turn the retirement wave into an opportunity to modernize and improve the public service.
The Boston-based firm won the contract in a competitive procurement process, and the engagement is slated for completion in February 2021.
The Connecticut legislature in 2017 directed former Gov. Dannel Malloy to pick a national consultant to look for efficiency and cost-savings in state operations and make recommendations regarding the retirement wave. Malloy opted not to hire a consultant in an election year.
“It has been ten years since the last time we studied our workforce, and a lot has changed over the past decade,” said Gov. Lamont in an official statement. “We need to dig deep into our state agencies and learn more about what to anticipate, and how best to use this challenge as an exciting opportunity to ensure our government is serving our state as effectively as possible.”
The retirement wave will likely provide the state an opportunity to downsize by attrition, while looking for efficiencies via productivity-boosting technologies such as robotic process automation. Connecticut is currently projecting a billion-dollar deficit this year.
BCG earlier this year won another $2 million contract to support Connecticut with its Covid-19 reopening plan. The consulting firm advised on the implementation of a track and trace policy, among other areas.
The contract, which was announced in May, ran until June 28, according to state records.