Microsoft Dynamics AX-GP-NAV-CRM: Trends & International Recommendations

Microsoft Dynamics project – or formerly referred as Project Green should unify and modulate all Microsoft Business Solutions ERP applications: Microsoft Great Plains/Microsoft Dynamics GP, Microsoft Navision (former Attain) Microsoft Dynamics NAV, Microsoft (Navision) Axapta/Microsoft Dynamics AX. The challenge of unification probably will result in quality change for the unified interface, such as Web/Business portal/Microsoft Outlook & MS Office integration, Deployment of new technologies, such as Microsoft Sharepoint with workflow automation. Plus the development platform for Microsoft Dynamics products should shift from proprietary tools, such as Microsoft Dexterity, C/SIDE, MorphX (no confirmation for Axapta yet – but we guess it should follow) to C# and VB.Net with VisualStudio. In this small article we will try to orient IT managers in Microsoft Business Solutions MRP products selection for international and regional markets.

o Microsoft Dynamics GP. The regional markets for Great Plains 9.0 and following Microsoft Dynamics GP 10.0 version will narrow: United States, United Kingdom, Canada: both English and French speaking, Australia, New Zealand, South Africa and other English speaking countries in Asia, Africa and Worldwide, plus Spanish Speaking Latin America. Microsoft Dynamics GP 10 will not be available for Germany, France, Belgium, Netherlands, Poland – the last version localized for these European countries will be 9.0 – June 2006

o Microsoft Dynamics NAV. Currently Navision has very good presence in Europe, including East Europe: Poland, Russia, Ukraine, Czech Republic, Slovakia. Microsoft also localized Navision for new markets, where it just moved in: Brazil for example – it was interesting development in Brazil – first Microsoft probed Solomon, then Microsoft Great Plains 7.5 and in 2004 replaced it with localized Navision

o Microsoft Dynamics AX. Microsoft Axapta, opposite to Navision or Great Plains where market shares are gained/divided and competition is based on renovations and product improvements, Axapta has great potential yet to be deployed, coming from its modern and very futuristic system design and architecture. Being targeted to upper mid-market and corporate clients Axapta shows very good progress on emerging markets: in Russia for example the number of Axapta installation is similar and comparable with the number of Navision installations. Plus, in 2005 large number of Microsoft Business Solutions gold certified partners rushed into Axapta consulting arena – this is seen in the USA, UK, Australia and continental Europe. In Brazil currently MBS in local Portuguese Axapta launching mode – localized for Brazilian tax code

o Microsoft Dynamics CRM. Is planned as front CRM solution for the majority of Microsoft Dynamics ERP system: integration with Microsoft Dynamics GP is available for GP 7.5, 8.0, 9.0 and CRM 1.2 and 3.0, Microsoft Navision – through third party integrations, Axapta integration is planned. Microsoft has Microsoft CRM as worldwide product, so you should not have any doubts regarding your regional market.

o Competition. Oracle is on the way with Oracle Fusion project, aiming on Oracle Financials/Applications/E-Business Suite, PeopleSoft, JDEdwards and potentially Siebel integration. SAP with the purchase of new mid and small market ERP: SAP Business One and Mendocino – for SAP R/3 is catching up

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