Public Consulting Group (PCG), a Boston, MA–based management consultancy focusing on the public sector, has appointed Gary Garofalo as its new chief operating officer.
Garofalo will join the senior leadership team and will focus on improving processes in key business areas and operations, developing improvement strategies, and implementing solutions to enhance productivity. Garofalo will also lead efforts on cost efficiency, organizational flexibility, and environmental sustainability.
He brings more than 35 years of experience managing consulting services operations and driving growth at large organizations. Garofalo previously spent 18 years at Maximus, a government-focused technology consultancy, where he was an executive vice president. He helped the firm grow from a $300 million to a $3.2 billion company, and oversaw automated technology solution delivery for all BPO business segments.
Before that, he spent 12 years at BTG, starting as a software engineer working on C4I systems for the Army. Afterwards, he served as a project manager and division director overseeing international and commercial business areas. Garofalo holds a master’s degree in computer science from The George Washington University and a bachelor’s degree in computer science from the University of Maryland.
“During an age of disruption for every company, Gary’s experiences and ability to communicate are fundamental ingredients for managing through such challenges. He understands our sector and the critical importance of building strong interrelationships within and across our organization and with our clients,” said PCG president and CEO Bill Mosakowski, to whom Garofalo will report.
Garofalo added, “PCG is a well-respected organization with a successful history in providing quality services to public sector clients. I am very excited about joining the PCG team and look forward to utilizing my experience to further enhance the operational efficiencies of the firm.”
Founded in 1986 and headquartered in Boston, PCG helps public sector health, education, and human services organizations improve their performance and processes. The company has more than 2,000 employees across 50+ offices in the US, Canada, the UK, and Poland. PCG’s consultants work across a wide range of areas, from management consulting to Medicaid, special education, and technology.
The firm also recently added Sylvia Mitchem as director of its technology consulting practice.